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Kyndrify
Help center

How can we help?

Guides for everything in Kyndrify, your conversations with our team, and a place to tell us what would make it better.

Getting started

Your first renderHow to make your first video, what photo to upload, and what you need to get started.
Finding your workWhere finished videos land, and how to pick a project back up.

Voices

Cloning your voiceHow a voice clone is made, what makes a good recording, and the consent it needs.
Preset voices and voiceoversUse a featured voice instead of your own, or render narration with no video at all.

Renders

What you can renderThe videos, product photos, and clips you can make in one Workspace.
Render timing and qualityTiming, longer scripts, resolution choices, and what happens if a render does not come through.
Reference and upload guidelinesWhat you can add to a render, how many, what size, and why some files are refused by content review.
Working with finished videosSharing for feedback, editing, commercial use, and improving footage you already have.

Billing

Credits and packsWhat credits pay for, how long they last, and where to buy more.
Which plan is for me?Who each plan is for, why the entry plans are monthly, what needs a bigger plan, and how the welcome bonus works.
Your plan and refundsHow cancelling works, what you keep afterwards, and why purchases are final.
How we count time savedThe rules of thumb behind the time-saved number, and why it always says about.

Your account

Your account and workspacePasswords, inviting your team, and the storage your plan includes.

Privacy

Privacy and your dataHow your content is used, what deleting your account removes, and what Kyndrify does not support.

Still need a hand?

Write to usTell a real person what you were trying to do. We read every message and reply as fast as we can.Email supportPrefer your own inbox? The same team reads what lands there.PricingPlans, credit packs, and what each kind of render actually costs.SecurityHow your photos, your voice and your finished videos are kept safe.